The Lookin’ Good... Feelin’ Good... Return Policy.
If you are not satisfied with your VonZipper.com purchase you may return the goods free of charge within 30 days of the original purchase date.
To return a purchase please follow the steps below:
For orders purchased through guest checkout, you will need to email our customers service team at email@example.com to obtain a free return shipping label, then follow steps 3 and 4 above. Please include your order number in your email.
For orders shipped to a military address, you will need to ship the item back via any carrier of your choice. Please keep the tracking number provided by your carrier for your records as proof of your return shipment. Unfortunately we cannot refund any fees charged by that carrier. Please keep the tracking number provided by your carrier for your records as proof of your return shipment. Also, be sure to include a copy of the attached Return Authorization. Returns are being processed within 7- 10 business days from the date received in our warehouse. No need to follow up. You will receive an email confirmation once your refund is completed.